Trainer Senior BSA
Full Time • Hybrid - US
Job Description:
Short Description:
BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new application, developing training material and delivering training. This position requires 4 day on site.
Complete Description:
Business analysis and process mapping
· Maintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software application.
· Collaborate with Product Owners to understand business processes, watch demonstrations and using a sandbox develop training material for staff.
· Identify channels to deliver training to staff including videos, tipsheets, contextual help and others.
· Training and organizational change management
· Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.
· Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.
· Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
Skills:
· 11-15 yrs. BA experience. Required 11 Years
· Project management skills with the ability to prioritize tasks and meet deadlines.
Highly desired 5 Years
· 11-15 yrs. requirements gathering and documentation. Required 11 Years
· 11-15 yrs. MS Office/suites experience. Required 11 Years
· Hands-on end-user training on Dynamics 365. Highly desired 3 Years
· Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support. Required 3 Years
· Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria. Required 3 Years
· Business Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATION. Required 2 Years
· Experience working with Knowledgebase portals such as Confluence, AzureDevOps, and SharePoint. Highly desired 1 Year
· Experience in Child Welfare Agency. Highly desired 1 Year
· Bachelor’s degree in IT or related field or equivalent experience. Required 15 Years
Flexible work from home options available.
Compensation: $55.00 - $61.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
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