16+ years of experience. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

The contractor will be responsible for performing IT Triage and resolving complex Cúram application defects and issues. The individual will collaborate with the team to diagnose, resolve, delegate and assign issues to the appropriate work stream within the Cúram application (application intake, rules, batch processes, etc.). This individual will also be responsible for addressing production issues / defects and designing, developing, and implementing a solution. The individual will attend design sessions and translate complex technical triggers and process flows to less technical team-members. The individual will assist in system enhancements using the Curam platform. The individual will become an integral part of the Client Team, making every problem associated with the application a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.

 

·       Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

·       Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.

·       Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

16+ yrs Software Development Lifecycle experience. Required 11 Years

10 yrs requirements gathering and documentation. Required 10 Years

16+ yrs MS Office/PowerPoint experience. Required 16 Years

Bachelor’s degree in IT or related field or equivalent experience (ie, Engineering or Computer Science). Required

Master’s degrees in Engineering or Computer Science. Required

Professional exp. with Cúram CGISS development. Required 8 Years

Exp. analyzing, reviewing, and defining problems / issues associated with the Cúram CGISS application. Required 8 Years

Strong professional business analysis experience. Required 8 Years

Knowledge/Familiarity with all components of the Cúram CGISS module (IEG script, rules, batch processes, etc.). Highly desired 5 Years

Ability to design, develop, and implement solutions to defects / issues. Highly desired 5 Years

Knowledge of SNAP/TANF/MAGI/Non-MAGI and other related programs is strongly preferred.

Experience designing within the Cúram software suite. Required 5 Years

Experience with problem identification and integration of technical skills to resolve issues.

Ability to translate and communicate highly technical concepts to both technical personnel and non-IT business users. Required 16 Years

Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency. Required 16 Years

Ability to independently identify and develop solutions. Required 5 Years

Understand Cúram Case Management functionality and associated business processes.

Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Cúram. Highly desired 5 Years

Ability to establish and maintain effective working relationships with customers.

Ability to organize, prioritize and follow complex and detailed technical and financial procedures.

Cúram V6 Certification or higher. Highly desired 3 Years