IA & SS Master (Information Assurance & Security Specialist Master)
Full Time • Washington DC
Benefits:
- Kaseya
- High-level Tech
- Active Directory
- DHCP.
- DNS
TITLE: IA & SS Master
LOCATION: Washington, DC/ Hybrid
MINIMUM EDUCATION: Bachelor’s degree in IT or related field or equivalent experience.
REQUIRED EXPERIENCE: 7 years
INTERVIEWS: Webcam Only
Job Description:
Complete Description:
Responsibilities:
· Provide support of incoming requests via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues.
· Provisioning and system setup for new hires.
· Prioritize incidents and service requests according to defined processes to meet defined SLAs.
· Use remote tools and diagnostic utilities to aid in resolving support requests.
· Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
· Installing and configuring hardware and software components throughout various network infrastructure devices.
· Install antivirus software and ensure virus definitions are up to date.
· Server administration via Active Directory, File & Print services, DNS, DHCP.
· Network firewall and switch administration and maintenance.
· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
· Establishing good relationships with all departments and colleagues.
· Ensuring company safety and security standards are met.
· Some network and server solution design and architecture.
Skills:
· High-level Tech Support experience. Require 5 Years
· Active Directory knowledge and experience. Required 5 Years
· Kaseya experience. Required
· Network firewall and switch administration and maintenance. Required
· Valid Driver's License and ability to drive to customer locations when required. Required
· CompTIA Net+ and/or CompTIA Secruity+ certifications. Highly desired
· Microsoft Desktop operating systems certification. Highly desired
Compensation: $60.00 - $70.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
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