TITLE: Enablement Program Support Analyst

LOCATION: Washington, DC/ Onsite

MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.

REQUIRED EXPERIENCE: 1 year

INTERVIEWS: Webcam Only

Job Description:

The Tech Enablement Team is seeking an experienced Program Support Analyst to conduct day-to-day operations and support the management of the Tech Enablement Program, managing the Client Digital Services Training program and the ITSM knowledge database.

Responsibilities:

· Excellent verbal and written communication skills.

· Strong presentation skills.

· Excellent organizational skills and attention to detail.

· Ability to evaluate and research training options and alternatives.

· Ability to design and implement effective training and development.

· Excellent time management skills with a proven ability to meet deadlines.

· Proficient with Microsoft Office Suite or related software.

· Knowledgeable of applicable federal, state, and local regulations

Skills:

· Strong attention to detail and quality control Required 1 year

· Excellent writing and communication skills with the ability to explain technical terms Required 1 year

· Experience designing training materials Required 1 year

· Proven ability to problem-solve and multi-task in a fast-paced and flexible work environment Required 1 year

· Excellent customer service skills and ability to engage with people at all levels of DC Gov Required 1 year

· Solid experience independently managing day-to-day program tasks Required 1 year

· Familiarity with Microsoft 365 tools and apps, in particular all aspects of working in Teams, SharePoint, and Microsoft Forms. Required 1 year

· Familiarity with web-based learning platforms and modern educational techniques. Required 1 year

Compensation: $42.00 per hour

About Us

AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.

AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

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